IMPORTANT NOTICE REGARDING THE ALARM ORDINANCE PROGRAM FOR THE CITY OF FULLERTON

 In order to reduce the number of false alarms and increase time for police officers to respond to actual emergencies and other legitimate calls for service, the City of Fullerton has a standing Alarm Ordinance (Municipal Code, Chapter 3.51.010, “Burglary and Robbery Alarm Systems”).

 As of September 1, 2021, the Fullerton Police Department has contracted with a new alarm program administrator. We have partnered with Alarm Program Systems LLC. / CitySupport (toll free 1-888-865-9770) to administer the Fullerton Alarm Program. The new mailing address, web site address, phone number, and email address are provided below.

Who needs an Alarm System Permit?

In accordance with Fullerton Municipal Code any individual or business with a functioning alarm system installed at their residence or place of business in the City of Fullerton must obtain an Alarm System Permit.

What is the purpose of an Alarm System Permit?

To give Police and Emergency Personnel adequate contact telephone numbers in case of an emergency. It also gives the Police a list of responsible parties who can respond to the alarm location in the event of a break-in.

To obtain an Alarm System Permit:

• Alarm Permit Application

Alarm System Permit Fee

Residential Small Commercial (less than 10,000 sq. ft. ) Large Commercial (10,000 sq. ft. and greater)

$44.00 $50.00 $100.00

Annual Permit Renewal Fee

(permits expire on the anniversary date of their issuance)

Residential Small Commercial  (less than 10,000 sq. ft.) Large Commercial (10,000 sq. ft. and greater)

$44.00 $50.00 $100.00

 

It is the responsibility of the property owner to ensure that the alarm system is in proper working order at all times. False alarms are a substantial drain on police services and are subject to fines according to the following schedule (per permit year):

Per Permit Year

1st - 2nd False Alarms* 3rd False Alarm 4th False Alarm 5th - Every One Thereafter

No Charge $55.00 Each $155.00 Each $231.00 Each

*The first two false alarms are not billed if a current permit is on file, otherwise the first two false alarms are billed at $55.00 each. The "Notice of False Alarm" left by the officer who responds to a false alarm is considered your notification of police response.

If your emergency contact information changes during the course of the year, contact the Alarm Permit Representative to have your records updated.

If you have any questions, please phone our Alarm Program Systems L.L.C./ City Support at (888) 865-9770 Monday-Friday 9:00AM to 5:00PM  or fullertonca@citysupport.org.

Mailing Address

Fullerton Alarm Program

Dept LA 25484

Pasadena, CA 91185-5484