Fullerton, CA
Home MenuFrequently Asked Questions
What did the Governor mandate?
Governor Newsom issued Executive order N-7-22 on March 28, 2022, calling to increase to a level 2 water shortage supply plan. Level 2 water shortage supply plan asks residents to conserve 20% of their water usage. This means residents must use 20% less potable (or drinking) water than used for the same time in 2020.
What is the City doing about the drought?
City Council plans to adopt level 2 of the Water Shortage Contingency Plan on June 7th. This will escalate regulations for both residents and commercial buildings. Watering will be reduced to three days a week, non-functional turf will have to stop watering, watering times will be before 9 a.m. or after 6 p.m., pools and spas must have a cover, hoses must have a shutoff nozzle and leaks must be fixed within 3 days.
What are the mandatory water use restrictions?
These restrictions will go into effect on June 10th.
No watering lawns on Sundays. Even addresses water on Monday, Wednesday, and Friday. Odd addresses water on Tuesday, Thursday, and Saturday.
Prohibit watering lawns on all days between the hours of 9:00 a.m. and 6:00 p.m.
Prohibit using a hose to wash down paved surfaces such as sidewalks, driveways and parking areas
All leaks from indoor and outdoor plumbing fixtures shall be promptly repaired
Must use a shutoff nozzle to wash a motor vehicle
What should Fullerton residents do right now to save water?
Cut Outdoor Water Use: Are you over-watering your yard? Is your sprinkler timer set correctly?
Fix Water Leaks: Checking for leaks is easy and can be one of the most effective ways to use water wisely
Apply for a Rebate: There are a wide range of programs and incentives to help you reduce your daily water use. Rebates are available for water efficient devices such as smart sprinkler timers, rotating sprinkler nozzles, and toilets. Remove water-thirsty turf and get a rebate to help with the costs. Go to SoCalWaterSmart.com for a complete list of rebates.
How will the new water restrictions be enforced? What happens if I don’t reduce my water usage?
Residents will receive a courtesy notice and a final notice before a fine is issued by code enforcement. The courtesy notices will be door tags addressing the issue and what must be resolved. The final notice will come in the mail as final notice letter. This will typically be a step-up process that focuses on education and assistance to help the customer remedy the issue. After multiple notices of water wasting within a 12-month period the resident may be fines. The City and residents will be help responsible for the new statewide water restriction's; we're in this together.
What if I notice my neighbor has a water leak or is over-watering?
To ensure that we achieve a 20% water savings help neighbors spot leaks or overspray in their sprinklers. If you can't get in contact with your neighbors, you can use our water smart line at (714) 738-6744, email us at WaterConservation@cityoffullerton.com, or use the myfullerton app to alert the city. When alerting the city, it is recommended to send pictures of the leak. Together we can conserve our precious water resources.
Am I allowed to fill my pool?
Replenishing water levels of swimming pools and spas reduced by evaporation is permitted provided an evaporation cover is present.
How often should I be watering?
Watering should follow the three day scheduled watering days. No watering lawns on Sundays. Even addresses water Monday, Wednesday, and Friday. Odd addresses water on Tuesday, Thursday, and Saturday.
Will I be notified by the city when water conservation rules go into effect?
Yes, customers will be notified by mailing and public notice regarding water restrictions including watering day schedule.
How can I report my neighbors who are not following conservation rules?
To report neighbors, you may contact the water smart line (714) 738-6744, email waterconservation@cityoffullerton.com, or use the myfullerton app to alert the city of a violation. Taking pictures of the violation will be able to help the city keep track of infractions.
How can I be more mindful of my water usage?
Almost 60% of water usage goes to outdoor irrigation. An easy way to reduce outdoor watering is to turn down your sprinklers by a minute or two. To save even more water consider transforming your lawn into a drought tolerant landscape or switching sprinklers to more water efficient sprinkler heads. SoCalwatersmart.com has rebates available for both indoor and outdoor water saving!
If I feel I am already conserving a lot of water, why do I have to conserve more?
To ensure the City of Fullerton save 20% of water use the city and residents must work together to achieve this goal. This is historically the worst drought on record with a dry winter and a dry spring following. Every bit of conservation helps California make it through the drought.