The Paramedic Subscription Program is an optional membership program that offers enrolled eligible households, businesses, and non-resident students the ability to pay a $46.00 annual fee to reduce the risks of incurring out-of-pocket expenses for eligible EMS/Paramedic services provided by the City.

FAQ:

Q: What does the Program cover?

A: The Paramedic Subscription Program covers out-of-pocket expenses stemming from the First Responder Fee and Advanced Life Support Escort Fee. Membership covers unlimited service visits throughout the year for you and your entire household, available 24/7 anywhere within the City of Fullerton.

If Emergency Medical Services are provided, your insurance will be billed. Any denied insurance claims, unmet deductibles, or co-pays are covered by this program ensuring that you have no out-of-pocket expenses.

Q: What are the fees for these eligible Emergency Medical Services?

A: From July 1, 2024, to June 30, 2025:

• First Responder Fee – $287.00
• Advanced Life Support Escort Fee – $484.00 (Paramedic Assessment, Treatment, and Hospital Escort)

These fees are charged on a per-response basis for a maximum total of $771.00 for each service visit.

Q: How does the Paramedic Subscription Program work if I have Medicare, Medi-Cal, or both?

A: Residents with Medicare coverage are eligible for Program membership. Please consult with your Medicare representative for specific details.

A household is ineligible for program membership if all household members have Medi-Cal coverage or a dual Medicare + Medi-Cal health plan.

Q: How does the Paramedic Subscription Program work if I don’t have medical insurance?

A: Membership is not a substitute for medical insurance. That being said, the Program will cover the full amount of the First Responder Fee and the ALS Escort Fee.

Q: Does the Paramedic Subscription Program cover the cost of ambulance transportation?

A: No, it does not cover ambulance transportation. If the patient is transported, there will be a separate charge for ambulance transportation. Membership benefits are limited to the First Responder Fee and Advanced Life Support Escort Fee (Paramedic Assessment, Treatment, and Hospital Escort).

Q: Can I join the Program after receiving services and have the EMS fees waived?

A: No, membership coverage is not retroactive. However, the following question addresses one exception. 

Q: I paid my membership fee through my utility bill, which was not due until after July 1st. Will I receive retroactive coverage in this case?

A: Yes, if you paid your annual membership fee during the May-June utility billing cycle with a due date of July 1st or later, you will be retroactively enrolled as of July 1. 

Q: Am I still covered if I join the program and move to a new residence within the City?

A: Yes, but you must notify the Fullerton Fire Department of your new address.

Q: If I join the program and then move away from the City of Fullerton, will my fee be refunded?

A: No. The fee is non-refundable.

Administrative Rules - Refer to this page governing the Program.

For additional questions regarding the Paramedic Subscription Program, please call (714) 738-6341.

Enrollment Form by Mail - For new or renewing members, please print and return the application form